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Book is in very good condition. Some slight marks on the bottom edges of the front cover. Valuable and practical, this handbook is for anyone with management responsibilities in health and social care. It includes case studies with textual commentary, activities, key references and clear explanations of essential management tools. This is a practical handbook for professionals wanting to develop the skills they need to manage and improve health care and social services. Management concepts, models and approaches are explained in detail, with practical and relevant examples. The focus throughout the book is the role of the manager in ensuring effective delivery of high quality services. Themes covered include: taking on management responsibility in health and social care; how to manage effectively; managing service provision; improving and developing services. Drawn from materials produced by the Management Education Scheme for Open Learning (MESOL), this book should provide a resource both for first-time managers moving into an operational role and for more senior and experienced staff who support or mentor managers and team leaders.
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Oxfam GB | Leading UK charity fighting global poverty Oxfam is a vibrant global movement of passionate, dedicated people fighting poverty together. Doing amazing work, together. People power drives everything we do.
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A Manager's Guide To Leadership
A Manager's Guide To Leadership
£9.99
A Manager's Guide To Leadership
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This practical workbook takes a challenge-based approach to leadership, giving readers all the tools and techniques to respond to the most pertinent challenges of today. In A Manager's Guide to Leadership' , the authors argue two key points - 1. Good leadership is not just a question of possessing and developing the right skill set or aligning yourself with a guru's particular model, it is about how you respond to tough dilemmas and difficult challenges. 2. Leadership does not belong to the business top hierarchy, everybody faces leadership challenges whatever level they are within their organization. Based on the winning formula of A Manager's Guide to Self-Development 4 / e, this book provides readers with a range of tools and techniques to help them assess and respond to a variety of difficult challenges. The book is divided into two main parts: Part one helps you to take stock of your own situation in terms of your current skill set, the leadership challenges you are faced and those you are likely to face in the future. Diagnostic activities help you discover your strengths and your weaknesses and identify your own goals for self-development. Part two features 21 practical and thought- provoking activities to assist you develop your skills, thus enabling you to respond to a multitude of challenges. These include: 1. 14 situational challenges. Based in part on the findings from a recent government research survey, these situational challenges are considered to be most pertinent to today's managers. Each chapter features case examples, tools and models and suggested follow up work. Challenges include managing mergers, improving work processes, and downsizing. 2. 7 core practices, these are essential strengthening activities for leadership development that can be used in any leadership situation. These include encouraging commitment, developing facilitation skills, and asking the right questions. Council for Excellence in Management and Leadership 2002 Usual marks commensurate with age and shelf wear.
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Oxfam GB | Leading UK charity fighting global poverty Oxfam is a vibrant global movement of passionate, dedicated people fighting poverty together. Doing amazing work, together. People power drives everything we do.
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E-Learning Strategies
E-Learning Strategies
£9.99
E-Learning Strategies
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In 2001 the IDC reported that by 2005 the corporate e-learning market was on course to reach 18.bn from about 2.3bn in 2000. As more than 90 percent of spending on the Internet comes from brick and mortar companies, it is these operations that will form the client base for e-learning. As more than 90% of spending on the Internet comes from brick and mortar companies it is these operations that will form the client base for e-learning. This book shows those companies how to get e-learning implementation right first time. Don Morisson explores and explains the whole implementation continuum - strategy, vendor selection, technology, implementation, culture change, content development and delivery. Most importantly he stresses that the success or failure of an e-learning initiative is directly related to the underlying strategic thinking. Written for a more mature, second generation e-learning market the book provides a practitioner's handbook to both guide the novice and inform the veteran. Focuses on the reader's needs Focuses on the strategic issues of e-learning Informed by key business drivers Supported and endorsed by PWC Readership: Senior managers including CEOs, CIOs, CLOs, HR Directors, middle management responsible for implementing and/or delivering e-learning, consultants " e-learning has just moved from something that was an experiment-a very healthy experiment three or four years ago-to main line. I think we're at the very early stages of really understanding the power it has. It's no longer a question of whether it will be effective or how much it can increase productivity; it's just a question of degree." John Chambers CEO, Cisco Systems "For those who view the training function as a strategic service, this book deftly updates detailed consultative models for the realities of post dot-com e-learning . For those that do not view the training function as a strategic service, this book will change your mind. Both politically and technologically savvy, Morrison's breadth of understanding coupled with what can only be called humanity, makes this worthwhile and even exciting. My advice would be to read it with a colleague so you do not have to waste time recounting it before you get going." Clark Aldrich, Co-founder of Simu Learn "Don Morrison provides a clear insight into where the maturing e-learning world is headed and how to develop a strategy to get there successfully. True to the title, he delivers pragmatic advice, appropriate cautions, and asks and answers some of the tough questions often missed during implementation. Don shares my passion for the very real and pending promise of personalized learning for all adults, and articulates this clearly for all who read this book. Highly recommended reading." Wayne Hodgins, Strategic Futurist and Director of Worldwide Learning Strategies, Autodesk Inc.
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Oxfam GB | Leading UK charity fighting global poverty Oxfam is a vibrant global movement of passionate, dedicated people fighting poverty together. Doing amazing work, together. People power drives everything we do.
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Essential Tools For Organisational Performance
Essential Tools For Organisational Performance
£10.43
Essential Tools For Organisational Performance
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This book focuses on organizational development for increased business performance. The text and models cover process management leading to change management and organizational development. Burtonshaw-Gunn and Salameh show that process implementation in any business depends on two key factors.
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Huge savings and free delivery at www.sendit.com With a wide range of products from DVDs, CDs, and Gaming products as well as a growing product range that includes gadgets and gizmos, now really is the right time to be visiting us at www.sendit.com. Come and check out our latest Dr Who and Sci Fi Collections- they are out of this world!
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Brilliant Selling: What The Best Sales People Know, Do And Say
Brilliant Selling: What The Best Sales People Know, Do And Say
£10.79
Brilliant Selling: What The Best Sales People Know, Do And Say
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You save: £2.20 Everyone has the potential to be brilliant at selling. Whether you are new to selling or want to take yourself to the next level, Brilliant Selling will give you a solid foundation of sales techniques to guarantee your success. Free from trademarked sales processes and models, you'll read sound advice from sales professionals who know exactly what works and what doesn't in the real world. As well as all the key selling skills, you'll find out exactly what it takes to get the mindset and attitude of a brilliant sales person you'll discover you can sell anything you want and targets are always achievable. It's easy if you know how! * Plan * Persuade * Negotiate * Collaborate * Sell! Outstanding features: How to influence anyone - includes building credibility (through knowledge, personal impact, preparation, managing meetings, etc) and establishing rapport (match, pace and lead body language, voice and words, etc) Give before getting - to establish strong and long-lasting customer relationships. Truly understand what your customer wants and how to put this into practice.
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Essential Tools For Organisational Performance
Essential Tools For Organisational Performance
£11.25
Essential Tools For Organisational Performance
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This book focuses on organizational development for increased business performance. The text and models cover process management leading to change management and organizational development. Burtonshaw-Gunn and Salameh show that process implementation in any business depends on two key factors.
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Essential Tools For Organisational Performance
Essential Tools For Organisational Performance
£11.25
Essential Tools For Organisational Performance
Zavvi Product Information
This book focuses on organizational development for increased business performance. The text and models cover process management leading to change management and organizational development. Burtonshaw-Gunn and Salameh show that process implementation in any business depends on two key factors.
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Sony Vs Samsung
Sony Vs Samsung
£14.73
Sony Vs Samsung
Pickabook Product Information
Sony vs. Samsung is business history at its best! It explores the divergent fortunes of these two electronics giants in the last decade and identifies the true reasons behind Sony's decline and Samsung's rise. Contrary to popular belief, Chang shows that| |http://www.pickabook.co.uk/9780470823712.aspx|http://www.pickabook.co.uk/Cover Images/2008_5_15_2/9780470823712.jpg | |1-28| | | |GBP|9.37|13.99|9.37|0|0|1|3| EN|9780470823736|9780470823736|CFO Guide to Doing Business in China|BUSINESS & MANAGEMENT|John Wiley and Sons Ltd||Mia Kuang Ching|CFO Guide to Doing Business in China has gathered all the important aspects based on the author's personal experiences as a CFO, a financial consultant, an entrepreneur and also a successful businessman in China for over a decade.| |http://www.pickabook.co.uk/9780470823736.aspx|http://www.pickabook.co.uk/Cover Images/2008_11_27_3/9780470823736.jpg | |1-28| | | |GBP|13.39|19.99|13.39|0|0|1|2| EN|9780470823835|9780470823835|50 Psychological Experiments for Investors|PERSONAL FINANCE|John Wiley and Sons Ltd||Mickael Mangot|Why don't people reinvest in stocks after having lost money on them? Why do men prefer stocks and women bonds? Why set an inflated asking price when selling a house? All these serious and unexpected questions demonstrate that our personalities, emotions, | |http://www.pickabook.co.uk/9780470823835.aspx|http://www.pickabook.co.uk/Cover Images/2008_11_27_3/9780470823835.jpg | |1-28| | | |GBP|9.79|13.99|9.79|0|0|1|1| EN|9780470823866|9780470823866|The Global Consultant|CONSULTANCY & GRANTS FOR BUSINESSES|John Wiley and Sons Ltd||Alan Weiss, Omar Khan|In today's global economy, there are no borders or impediments to the import and export of knowledge. Modern consultants are no longer constrained by their local markets and can sell their expertise anywhere on the planet.| |http://www.pickabook.co.uk/9780470823866.aspx|http://www.pickabook.co.uk/Cover Images/2009_1_29_2/9780470823866.jpg | |1-28| | | |GBP|16.07|23.99|16.07|0|0|1|2| EN|9780470823897|9780470823897|Doing Good Well|NON-PROFITMAKING ORGANIZATIONS|John Wiley and Sons Ltd||Willie Cheng, William D. Green (Foreword)|Why does a deserving charity struggle to make ends meet while another which squanders money, thrive? Because there is a structural disconnect between revenue and expenses in the nonprofit world. Is continuous growth the hallmark of a successful charit| |http://www.pickabook.co.uk/9780470823897.aspx|http://www.pickabook.co.uk/Cover Images/2009_1_29_2/9780470823897.jpg | |1-28| | | |GBP|13.39|19.99|13.39|0|0|1|2| EN|9780470823965|9780470823965|India by Design|SALES & MARKETING|John Wiley and Sons Ltd||Michael Boroian, Alix De Poix|A coherent and insightful view of the growing Global Luxury & Fashion Brands market in India, India by Design - The Pursuit of Luxury and Fashion unveils this culturally complex and dynamic market via a series of interviews with global Luxury and Fashion | |http://www.pickabook.co.uk/9780470823965.aspx|http://www.pickabook.co.uk/Cover Images/2009_12_4/9780470823965.jpg | |1-28| | | |GBP|26.79|39.99|26.79|0|0|1|2| EN|9780470824139|9780470824139|Structured Credit Products|INVESTMENT & SECURITIES|John Wiley and Sons Ltd|2nd Revised edition|Moorad Choudhry|* Structured Credit Products are one of today's fastest growing investment and risk management mechanisms, and a focus of innovation and creativity in the capital markets. * The building blocks of these products are credit derivatives, which are among th| |http://www.pickabook.co.uk/9780470824139.aspx|http://www.pickabook.co.uk/Cover Images/2010_3_5/9780470824139.jpg | |1-28| | | |GBP|53.6|80|53.6|0|0|1|1| EN|9780470824238|9780470824238|China 2.0|BUSINESS & MANAGEMENT|John Wiley and Sons Ltd||Marina Yue Zhang, Bruce W. Stening|* Charts the developments that are creating a turning point in China's history - the move from the old order to the new order that is China 2.| |http://www.pickabook.co.uk/9780470824238.aspx|http://www.pickabook.co.uk/Cover Images/2009_2_5/9780470824238.jpg | |1-28| | | |GBP|13.39|19.99|13.39|0|0|1|2| EN|9780470824313|9780470824313|Accounting for Investments|ACCOUNTING|John Wiley and Sons Ltd||R. Venkata Subramani|* This book assumes that the reader has some prior accounting knowledge. * The entire trade life cycle of each financial instrument is covered in detail with the accounting entries that should be recorded.| |http://www.pickabook.co.uk/9780470824313.aspx|http://www.pickabook.co.uk/Cover Images/2008_12_4/9780470824313.jpg | |1-28| | | |GBP|67|100|67|0|0|1|2| EN|9780470824320|9780470824320|Strategic Hospitality Leadership|MANAGEMENT & MANAGEMENT TECHNIQUES|John Wiley and Sons Ltd||Judy A. Siguaw (Editor), Russell Arthur Smith (Editor)|Makes a useful contribution, providing the first specialized approach to the business of hospitality in Asia. This title provides readers with the collective wisdom of these... Sea-Jin Chang
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Pickabook - your on-line book and educational supplier Pickabook supplies educational customers. It offers over millions of titles to match international curricula, and delivery to addresses worldwide. Ordering is quick and easy, and Pickabook's website includes lots of interesting information for schools and educational establishments.
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Sony Vs Samsung : John Wiley And Sons Ltd : Pickabook : Books
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Emerging Market Real Estate Investment
Emerging Market Real Estate Investment
£16.07
Emerging Market Real Estate Investment
Pickabook Product Information
This book is a comprehensive and insightful overview of international real estate focusing on three of the BRICs: China, India and Brazil. I was pleasantly surprised to find useful market data and industry profiles for each of the countries that were ver| |http://www.pickabook.co.uk/9780470901090.aspx|http://www.pickabook.co.uk/Cover Images/2010_9_20/9780470901090.jpg | |1-28| | | |GBP|28.48|42.5|28.48|0|0|1|4| EN|9780470901922|9780470901922|Built on Values|BUSINESS STRATEGY|John Wiley and Sons Ltd||Ann Rhoades, Stephen R. Covey (Foreword), Nancy Shepherson|Most leaders know that a winning, engaged culture is the key to attracting top talent-and customers. Yet, it remains elusive how exactly to create this ideal workplace -one where everyone from the front lines to the board room knows the company's values a| |http://www.pickabook.co.uk/9780470901922.aspx|http://www.pickabook.co.uk/Cover Images/2010_11_5_1/9780470901922.jpg | |1-28| | | |GBP|12.72|18.99|12.72|0|0|1|16| EN|9780470902592|9780470902592|Search Engine Optimization||John Wiley and Sons Ltd|3rd Revised edition|Jennifer Grappone, Gradiva Couzin|The third edition of the bestselling guide to do-it-yourself SEO Getting seen on the first page of search engine result pages is crucial for businesses and online marketers. Search engine optimization helps improve Web site rankings, and it is often com| |http://www.pickabook.co.uk/9780470902592.aspx|http://www.pickabook.co.uk/Cover Images/2010_9_20/9780470902592.jpg | |1-28| | | |GBP|13.39|19.99|13.39|0|0|1|50| EN|9780470902608|9780470902608|Cliffs Notes Statistics Quick Review|PROBABILITY & STATISTICS|John Wiley and Sons Ltd|2nd Revised edition|David H. Voelker, Peter Z. Orton, Scott Adams|Updated statistics subject coverage PLUS access to 500 online practice questions at Cliffs Notes.| |http://www.pickabook.co.uk/9780470902608.aspx|http://www.pickabook.co.uk/Cover Images/2011_4_21/9780470902608.jpg | |1-28| | | |GBP|5.35|7.99|5.35|0|0|0|0| EN|9780470902639|9780470902639|Peter Isler's Little Blue Book of Sailing Secrets|SAILING|John Wiley and Sons Ltd||Peter Isler|From one of the world's most respected sailors-the knowledge and secrets every sailor needs Peter Isler, two-time America's Cup winner, has sailed in and won hundreds of races over the last forty years.| |http://www.pickabook.co.uk/9780470902639.aspx|http://www.pickabook.co.uk/Cover Images/2011_2_3_1/9780470902639.jpg | |1-28| | | |GBP|9.37|13.99|9.37|0|0|1|4| EN|9780470902905|9780470902905|They Snooze, You Lose|TEACHING SKILLS & TECHNIQUES|John Wiley and Sons Ltd||Lynell Burmark|Presentation skills that that will captivate your audience every time In today's increasingly visual world, the art of giving presentations is a much-needed talent.| |http://www.pickabook.co.uk/9780470902905.aspx|http://www.pickabook.co.uk/Cover Images/2011_4_14/9780470902905.jpg | |1-28| | | |GBP|14.73|21.99|14.73|0|0|0|0| EN|9780470902981|9780470902981|Nowhere to Hide|TEACHING OF CHILDREN / ADULTS WITH SPECIFIC LEARNING DIFFICULTIES|John Wiley and Sons Ltd||Jerome J. Schultz|A new approach to help kids with ADHD and LD succeed in and outside the classroom This groundbreaking book addresses the consequences of the unabated stress associated with Learning disabilities and ADHD and the toxic, deleterious impact of this stress o| |http://www.pickabook.co.uk/9780470902981.aspx|http://www.pickabook.co.uk/Cover Images/2011_2_3_1/9780470902981.jpg | |1-28| | | |GBP|11.38|16.99|11.38|0|0|0|0| EN|9780470903025|9780470903025|Brilliant Black Berry Apps For Dummies|COMPUTER PROGRAMMING|John Wiley and Sons Ltd||Corey Sandler|A full-color guide that helps you enhance your Black Berry app user experience. It covers hundreds of the essential, and effective applications conducive to bolstering your productivity and enhancing your Black Berry user experience.| |http://www.pickabook.co.uk/9780470903025.aspx|http://www.pickabook.co.uk/Cover Images/2010_11_5_1/9780470903025.jpg | |1-28| | | |GBP|10.04|14.99|10.04|0|0|1|9| EN|9780470903193|9780470903193|Droid X For Dummies||John Wiley and Sons Ltd||Dan Gookin|A full-color guide to the hot-selling Droid X! The Droid X has landed and it's selling like hotcakes! Ultimate For Dummies author Dan Gookin introduces you to everything the Droid X does.| |http://www.pickabook.co.uk/9780470903193.aspx|http://www.pickabook.co.uk/Cover Images/2010_5_27/9780470903193.jpg | |1-28| | | |GBP|12.59|17.99|12.59|0|0|1|6| EN|9780470903391|9780470903391|Risk Management|BUDGETING & FINANCIAL MANAGEMENT|John Wiley and Sons Ltd||Walter V. Bud Haslett (Editor)|Key readings in risk management from CFA Institute, the preeminent organization representing financial analysts Risk management may have been the single most important topic in finance over the past two decades. To appreciate its complexity, one must un| |http://www.pickabook.co.uk/9780470903391.aspx|http://www.pickabook.co.uk/Cover... David J. Lynn, Tim Wang
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Pickabook - your on-line book and educational supplier Pickabook supplies educational customers. It offers over millions of titles to match international curricula, and delivery to addresses worldwide. Ordering is quick and easy, and Pickabook's website includes lots of interesting information for schools and educational establishments.
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How To Do Your Research Project: A Guide For Students In Education And Applied Social Sciences
How To Do Your Research Project: A Guide For Students In Education And Applied Social Sciences
£17.09
How To Do Your Research Project: A Guide For Students In Education And Applied Social Sciences
Waterstones Product Information
You save: £2.90 Are you doing a research project? Do you need advice on how to carry out research? With many practical examples, "How to do a Research Project" takes you through what should happen at each phase in the project's schedule. Gary Thomas explains the main design frames and methods of data collection and analysis used in education and social science research, and he provides down to earth advice on how to weave these elements together into a coherent whole. Structured according to the main phases of doing a project, the book covers: deciding your topic and your research question - project management and study skills - doing a literature review - revising your question and theorizing - deciding on an approach: methodology and research design - design frames - ethics and access - the right tools for the job: data gathering - how to analyze the information you gather - discussing findings, concluding and writing up. This book will be invaluable for undergraduate, postgraduate, CPD and doctoral students undertaking a project in the applied social sciences.With many practical examples taken from education, it will be the ideal companion book for those undertaking the Masters in Teaching and Learning (MTL). More comments from lecturers and students using the book: 'I really enjoyed this book. It's very accessible, and brilliantly deals with complex topics in a non-pompous, straightforward way' - Dr Anthony Feiler, University of Bristol. 'An excellent mix of the heavy with the light in terms of content' - Professor Steve Rayner, University of Gloucestershire. 'I'm very impressed with this book...I will be recommending that students purchase this as a key book to help them on their research' - Georgina Lovett, Reading University. 'I loved the language (not too complicated) and tone and thought they were some of the most 'readable' chapters I have read'. 'I find it so clear, love the visual models to show step by step...and the language is so simple'. '[Gary Thomas'] writing style is very good and he explains using plenty of humour and imagery, all in all, very entertaining as well as extremely useful'. 'I loved this book! It brought 'research methods' alive'.
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